Articles

Your next user might not be human. 40% of enterprise apps will integrate AI agents by end of 2026. Here is how to make your application readable, navigable, and actionable for agents — not just people.

AI agents deleted production databases, wiped backups, and destroyed business-critical data in 2025-2026. The problem was not model quality. It was giving agents permission to act without asking whether they should.

Most agent projects fail because they start with capabilities, not customer jobs. The Jobs To Be Done framework fixes that by grounding agent design in outcomes, not features.